Diamond Wellbeing is completely committed to respecting and protecting your privacy.

​Diamond Wellbeing gathers and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and law. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.

Diamond Wellbeing’s registered office is at Brighter Spaces, 7 Hawthorn Lane, Wilmslow, SK9 1AA. We are registered on the Information Commissioner's Office Register of Data Controllers under registration number ZA557495 and act as the data controller.

Information That We Collect

​Diamond Wellbeing processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than already specified in this notice.

The personal data that we collect from is: -

• Name

• Date of Birth

• Home Address

• Personal Email

• Business Email

• Home Telephone Number

• Work Telephone Number

• Mobile Telephone Number

• Special Category Data (i.e. health/medical information, gender etc)

We collect information in the below ways: -
Online form, emails, paper assessment form

How We Use Your Personal Data (Legal Basis for Processing)

​Diamond Wellbeing takes your privacy very seriously and will never disclosure, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw consent at any time.

The purposes and reasons for processing your personal data are detailed below: -

• To contact you to arrange appointments

• To carry out our obligations arising from any contracts entered into by you and us;

• Seek your feedback and views on our services

• Notify you of changes to our services;

• For accounting purposes

• For marketing purposes only when specifically requested by you; to send you communications which you have requested and that may be of interest to you which you can opt out of at any time

Your Rights

​You have the right to access any personal information that Diamond Wellbeing processes about you and to request information about: -

• What personal data we hold about you

• The purposes of the processing

• The categories of personal data concerned

• The recipients to whom the personal data has/will be disclosed

• How long we intend to store your personal data for

• If we did not collect the data directly form you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

​We do not share or disclosure any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Your details are not shared with any third parties however in the event of a dispute it may also be necessary to share your details with our accreditation body the General Hypnotherapy Register or General Hypnotherapy Standards Council (GHSC) and you will be informed in writing.

Consequences of Not Providing Your Data (if applicable, see Article 13(2)e)

You are not obligated to provide your personal information to Diamond Hypnotherapy, however, as this information is required for us to provide you with our services we will not be able to offer some/all of the services without it.

How Long We Keep Your Data

​Diamond Wellbeing only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Promotions & Offers

​Occasionally, Diamond Wellbeing would like to contact you with details of the services that we provide. If you consent to us using your contact details for these purposes, you have the right to modify or withdraw your consent at any time by using the opt-out/subscribe options or by contacting Diamond Hypnotherapy directly.

The Website

​This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws within GDPR and requirements for user privacy.

The Use of Cookies

​This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

​This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information.

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

​Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Resources & Further Information

• ​Privacy and Electronic Communications Regulations 2003

• Privacy and Electronic Communications Regulations 2003 - The Guide

• Twitter Privacy Policy

• Facebook Privacy Policy

• Google Privacy Policy

• Linkedin Privacy Policy

• Mailchimp Privacy Policy

• Wave Privacy Policy

• Stripe Privacy Policy

• Zoho Privacy Policy

• Fillable PDF Forms Creation

• Website Privacy Policy Template

• Squarespace

Version 2 October 2023 edited & customised by: Diamond Wellbeing, Brighter Spaces, 7 Hawthorn Lane, Wilmslow, SK9 1AA